Mail Order Pharmacy
If you have prescriptions for a long-term condition and your pharmacy benefit includes mail order, getting your drugs through the mail may be a convenient option for you.
Medica offers pharmacy mail order through Express Scripts® Pharmacy. You'll receive a 90-day supply of your medication through the mail, with no shipping or handling fees.1
Before Signing Up for Mail Order
- Verify that your pharmacy benefit includes mail order. You can check your coverage document, available on MyMedica.com, or call Customer Service at the number on the back of your Medica ID card.
- Register on the Express Scripts website through your portal at MyMedica.com.
- Talk with your doctor to make sure it's OK to order a 90-day supply of your medication.
- Check pricing at your retail pharmacy. Depending on your benefits, you may find that it's less expensive to continue getting your medications at your local pharmacy. You can compare costs using the Price a Medication tool on the Express Scripts website, which you can access through MyMedica.com.
How to Fill Mail Order Prescriptions
You can easily request prescription fills using the Express Scripts website, which is accessible through MyMedica.com, using the Express Scripts mobile app or by calling Express Scripts. Express Scripts representatives are available 24 hours a day, seven days a week at 1-800-263-2398 (TTY: 711). Have your Medica ID card ready. You also have the option to complete and submit the Mail Service Order Form below.
Allow up to 10 business days for your order to arrive.
Home delivery order form (PDF)
Keep Your Information Current
If you move or need to change your delivery address (e.g., if you head south for the winter), let Express Scripts Pharmacy know by calling the number above at least 10 days before your next refill.
If any of your other account information changes — for example, payment details, insurance information, health conditions, etc. — be sure to call Express Scripts Pharmacy to let them know. Any information you provide is kept confidential and secure in accordance with national and state privacy laws.