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Medica CallLink®

Medica CallLink® connects you with advisors and nurses around the clock. When you call, you’ll receive trusted answers, information and support for a wide range of health concerns. More good news? This service is available at no additional cost to you, as part of your health plan.

Connect with CallLink

Get answers to your health-related questions:

  • Learn more about a diagnosis
  • Decide what type of care meets your needs
  • Understand symptoms and treatment options
  • Create a plan for adding healthy habits to your routine
  • Understand how to take medications safely and effectively
  • Find a doctor or hospital and schedule an appointment
  • Get information about preventive screenings services like health screenings and immunizations

Listen to Health and Wellness Topics

You can also call CallLink to access an audio library with more than 1,100 messages on a variety of health and wellness topics.

Woman talking on phone while her husband sleeps

Call Today

Medica CallLink advisors and nurses are available 24 hours a day, seven days a week.


The information offered by this service is not intended to be a substitute for professional medical advice. Always seek the advice of your physician or other qualified health providers with questions you may have regarding a medical condition. No part of this service is intended to provide a medical diagnosis or treatment. The information that will be provided to you will be prepared by Optum® and, as a result, Medica takes no responsibility for the content of the information. Optum is a registered mark of UnitedHealth Group.

Medica CallLink® is not available with all Medica plans. Check with your employer or contact Customer Service at the number on the back of your ID card or online to see if your plan includes the program.

Date: 3/4/2024 4:43:13 AM Version: 4.0.30319.42000 Machine Name: PWIVE-CDWEB01