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Personal Health Advocacy
For Minnesota Health Care Plans Members
As a Medica member, you have access to a Personal Health Advocate from HealthAdvocateSM who helps you navigate the often complex healthcare system in a number of unique ways.
Your Personal Health Advocate helps you address your healthcare concerns and does the legwork to get you to the right providers and the right answers.
Access HealthAdvocate online >
Or call toll-free 1-866-715-0915.
Services
Your Advocate can help you:
- Resolve claims and payment issues
- Find providers nationwide
- Get advice from registered nurses 24/7
- Schedule with providers, including hard-to-reach specialists
- Address elder care and related health issues
- Provide unbiased information to help you make healthcare decisions
- Obtain pre-approvals for services
- Answer questions about tests and treatments
- Help transfer medical records
Remember, Medica Member Services is still the first place to go for questions about your benefits.