HealthAdvocate is available 24 hours a day, seven days a week.
Health AdvocateTM provides the information, assistance and decision-making tools needed to manage your health and make the most informed health care choices. Your whole family can use Health Advocate. You, your spouse, children, parents and parents-in-law (regardless if they're a Medica member) can call as often as needed, at no cost to you.
Health Advocate can help you:
- Resolve health care claim issues and assist with negotiating billing and payment arrangements
- Find the best doctors, hospitals, dentists and other leading health care providers anywhere in the country
- Access highly trained registered nurses for advice and information at any time
- Schedule appointments with providers, including hard-to-reach specialists and critical care providers
- Estimate costs of specific medical procedures and services
- Address elder care and related health issues
- Obtain unbiased health information to help you make informed health care decisions
- Work with health care companies to obtain approvals for necessary services
- Answer your questions about medical test results, treatments or medications recommended by your physician
- Help you transfer medical records
Nurse Line
Health Advocate NurseLine™ services are available 24 hours a day, seven days a week. Through one simple phone call, you can consult with a registered nurse to receive guidance on appropriate treatment options, as well as get support and self-care tips for non-urgent concerns. Call 1-866-668-6548
today.
For your convenience, you can download and print a HealthcareHelp and NurseLine card:
HealthcareHelp and NurseLine card (PDF)