Internal Medica Users: Please log into QRyde using the QRyde app in the Start Menu of your Medica laptop.
External Delegates: Please log into QRyde using your QRyde username and password.
Login to QRyde
Editing Scheduled Trips In QRyde (PDF)
Entering EW Authorizations in QRyde (PDF)
Managing Address in QRyde (PDF)
Scheduling Repeat Rides in QRyde (PDF)
Scheduling Rides in QRyde (PDF)
Searching for Members in QRyde (PDF)
Submitting Bus Pass Requests in QRyde (PDF)
For Care Coordinators, Case Managers, and HealthAdvocate: QRyde Overview for Non-Call Center Transportation Schedulers
For Transportation Providers: QRyde Overview for NEMT Providers
Member QRyde Details: Medica.com/ride
Provider Oversight email: [email protected]
Medica Customer Service for Medicare Advantage
Call 1-866-269-6804 (TTY: 711) 8 a.m. – 8 p.m. daily, Central time Access to representatives may be limited at times.
Medica Provide-A-Ride
Call 1-866-347-3630 8 a.m. – 5 p.m. Monday-Friday, Central time Access to representatives may be limited at times.
Medicaid Member Page
Care Coordinator Page
Medicare Advantage Member Page