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Pharmacies and Prescriptions

For Hennepin Healthcare Members

 

Pharmacy Benefits

Your Hennepin Healthcare plan includes coverage of prescription drugs. Learn more about how your pharmacy benefits work using the resources below.

Log in to mymedica.com, your secure member site, to view your specific pharmacy benefits and find:

  • Pharmacy claims
  • Price a Medication tool
  • Locate a Pharmacy tool
  • Information about your drugs
  • Temporary member ID card

Log in to mymedica >

Learn more about how your pharmacy benefits work using the resources below.

Plan Information

You can fill your prescription at any Hennepin Healthcare Pharmacy location to receive the lowest copayment. You can also fill your prescription at a retail pharmacy in Medica's large pharmacy network; however, your copayment will be greater.

Find a network pharmacy

Want to transfer your prescription to a Hennepin Healthcare Pharmacy? Simply call or stop by a Hennepin Healthcare Pharmacy to request your prescription transfer. The pharmacy team will call the other pharmacy and transfer the prescription that same day.

Network pharmacy locations on HennepinHealthcare.org

Be Well Clinic Pharmacy
701 4th Ave. S.
Street Level Lobby Suite 100
Minneapolis, MN 55415
612-873-7010
Richfield Clinic Pharmacy
790 W. 66th St.
Richfield, MN 55423
612-352-5810
Brooklyn Park Clinic Pharmacy
7650 Zane Ave. N.
Brooklyn Park MN 55443
612-873-8800
Shapiro Pharmacy
914 South 8th St.
Minneapolis, MN 55415
612-873-2233
Clinic & Specialty Center Pharmacy
715 South 8th St., Level 1
Minneapolis, MN 55404
612-873-6600
St. Anthony Village Clinic Pharmacy
2714 Highway 88
Minneapolis, MN 55418
612-873-7210
Hennepin Healthcare Red Lower Pharmacy
730 8th St., RL 120
Minneapolis, MN 55415
612-873-8586
Whittier Pharmacy
2810 Nicollet Ave.
Minneapolis, MN 55408
612-873-7800
North Loop Pharmacy
800 Washington Ave. N., Suite 190
Minneapolis, MN 55401
612-352-5710
 

Covered drugs are shown on the drug list. This list includes both brand-name and generic drugs, and is reviewed and updated regularly by a group of independent physicians and pharmacists. Your doctor can use this list to choose the medications that are right for you, while helping you get a good value. The drug list is divided into three groups, which determine your share of the costs (generic, preferred brand and non-preferred brand). Generic drugs have the lowest copayment or coinsurance.

2021 Drug List (PDF)

2020 Drug list (PDF)

You can pick up a three-month supply of medication at one time from a Hennepin Healthcare pharmacy for your best benefit at 2x your retail copayment or at certain other retail pharmacies for 3x your retail copayment.

To find a pharmacy near you, log on to mymedica.com. Use the Price a Medication tool and select a 93-day supply.

mymedica.com 

Some medications are considered specialty drugs. These drugs are used to treat certain complex health problems. Specialty drugs tend to be very expensive and may need special handling. The Specialty Drug List is divided into two groups, preferred and non-preferred. Preferred specialty drugs have the lowest copayment or coinsurance. To see your share of the costs and a list of medications that are considered specialty drugs, log on to mymedica.com.

You'll find most specialty drug prescriptions through a Hennepin Healthcare Pharmacy. Call your Hennepin Healthcare Pharmacy for more information.

If you need to fill a new specialty drug:

  1. Check the specialty drug list, which shows all of the medications Medica considers specialty drugs.
  2. Your plan may not cover all of the drugs on the specialty drug list, so check your coverage document on mymedica.com, or call the Customer Service number on the back of your Medica ID card for your specific benefits.
  3. Once you've verified your benefits, have your prescription filled through a Hennepin Healthcare Pharmacy.

Specialty Drug List (PDF)

With mail order, you can have ongoing medications mailed directly to your home from a Hennepin Healthcare pharmacy. Contact your preferred Hennepin Healthcare pharmacy and let pharmacy staff know you are interested in mail order services. Pharmacy staff will coordinate all prescriptions needed, to avoid multiple shipments and potential delays. When all medications have been filled by the pharmacy, Pharmacy Mail Order Services will contact patients to coordinate delivery. It's that easy!

Learn more about mail order options at mymedica.com. You can also get your ongoing medications mailed through Medica's designated mail order vendor, Express Scripts Pharmacy at 1-800-263-2398.

Hennepin Healthcare medication delivery

mymedica.com

What's the difference between brand-name drugs and generic drugs?

A brand-name drug is protected by a patent for a certain amount of time. That means only one manufacturer can make the drug during that time. Once the patent expires, generic versions of the drug are often introduced.

Generic drugs have the same active ingredients as their brand-name counterpart and must meet the same quality standards as brand-name drugs, but are generally less expensive.

Both brand-name and generic drugs are regulated by the Food and Drug Administration (FDA).

Does the drug list ever change?

Yes. A team of physicians and pharmacists regularly reviews new and existing drugs to be sure the drug list continues to meet the needs of our members and providers. Drugs may be added to the list at any time during the year; however, Medica strives to limit removing drugs to no more than twice a year.

If a generic equivalent becomes available for a brand-name medication on our drug list, we may update the list to only include the generic as the preferred drug. If a change to the list affects a drug you are taking, we'll send you a letter telling you about the change.

What are drug quantity limits?

A quantity limit is a maximum amount of a drug that is allowed to be filled during a specific period of time. For example, 60 tablets per month. Drugs that have a quantity limit are noted on the drug list.

What is a specialty drug?

Specialty drugs are used to treat certain complex health problems. These drugs tend to be very expensive and may need special handling and monitoring. For most specialty medications, you'll use a Hennepin Healthcare Pharmacy.

If you need to fill a new specialty drug:

  1. Check the specialty drug list, which shows all of the medications Medica considers specialty drugs.
  2. Your plan may not cover all of the drugs on the specialty drug list, so check your coverage document on mymedica.com, or call the Customer Service number on the back of your Medica ID card for your specific benefits.
  3. Once you've verified your benefits, have your prescription filled through a Hennepin Healthcare Pharmacy.

Call your Hennepin Healthcare Pharmacy for more information. 

What is Step Therapy?

Step Therapy is a program focused on using cost-effective prescription drugs as first-line treatment when appropriate. The program is used for certain conditions where there are many treatment options available. Drugs that require Step Therapy are noted on the drug list.

In Step Therapy, you try the Step 1 preferred drug or drugs first. Step 1 drugs are cost efficient and effective options. If the Step 1 drug isn't effective, you can then try the Step 2 drug. In some cases, you may need to try more than one Step 1 drug before trying a Step 2 drug.

Step Therapy applies to all members, regardless of their plan type. That means that if you don't try the Step 1 drug or drugs first, then a Step 2 drug won't be covered. Your doctor can request an exception to this process.

What is Prior Authorization?

Prior Authorization is approval given by Medica for coverage of a certain medication. Medications that require Prior Authorization are noted on the drug list with a "PA" next to the drug name. As a provider in the Medica network, your doctor will know how to request Prior Authorization.

What if I need a drug that's not on the drug list?

Your doctor can request an exception to the drug list by faxing a completed Exception Request Form.

Your doctor should provide all the requested information, including which medications have been tried and didn't work (e.g. dosage information and reason for failure, such as side effects lack of efficacy, etc.).

Can I appeal if an exception request is denied?

Yes. If your exception request is denied, Medica will send you a letter explaining your right to appeal and the process for the appeal.

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