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Explore is your one-stop resource for information about your health plan benefits.

On, you can do all this and more:

  • Print a temporary ID card or order extra cards under Account Settings
  • Track your claims under Claims & Accounts
  • See what your plan covers under Benefits & Coverage
  • Find a doctor or other health care provider in your plan's network under Physicians & Facilities
  • Look up drug costs under Pharmacies & Prescriptions

Log in to

Take a Tour

If you want to learn more about, we can help. Check out these resources to find out all that has to offer.

Take a self-guided tour through – Click either the Register Now or Login button to start. 

Frequently Asked Questions

  1. On the left-hand side of the home page, click Register Now.
  2. Enter your first and last name, your date of birth, your nine-digit member ID number and five- or six-digit group or policy number (these numbers are found on your Medica ID card). Click Next Step.
  3. Create a username and password. Click Next Step.
  4. Enter your contact information and choose your security questions. Click Submit.

For more details, see the registration guide. registration guide (PDF)

You'll need information found on your Medica ID card to register for This includes your group or policy number (five or six digits) and your member ID number (nine digits).

If you don't have an ID card, but you do know your group or policy number, you can register for using your Social Security number instead of your member ID number.

If you have already registered and used before but are now having trouble accessing your account, your group or policy number may have changed.

Check your current ID card to see whether your group or policy number has changed. If it has, you'll need to re-register using your new group or policy number.

Depending on your employer and your health care plan, you may receive your ID card as early as two months before your Medica coverage begins. You can register for as soon as you receive your ID card, but you won't see all the information about your new benefits until the date your coverage starts.

To balance state and federal regulations, Medica's privacy policy limits the claims information you can see for your dependents. Children age 13 and older need to have their own account. They can create their account using their name and date of birth.

Claims for children under age 12 will display on mymedica when the plan subscriber is logged in to the website.

Children age 12 don't have access to mymedica and will instead receive claims information in the mail.

Due to state and federal regulations, spouses and partners must register separately on

Because your account contains personal health information, there are safeguards in place to protect it. If you get locked out of your account, call Technical Support toll free at 1-877-844-4999, Monday through Friday, 7 a.m. to 9 p.m. Central Time. When calling, please have your member ID card handy. You may also be asked to verify your identity by providing your Social Security number.

If you need help logging in to, call Technical Support toll free at 1-877-844-4999, Monday through Friday, 7 a.m. to 9 p.m. Central Time.

If you have questions about your benefits, call Medica Customer Service at the number on the back of your ID card..

Date: 5/28/2023 4:17:59 AM Version: 4.0.30319.42000 Machine Name: PWIVE-CDWEB01