Browse our resources including tip sheets, member fliers, and more.
Deductibles, copayments and coinsurance
Provides definitions and detailed explanations about the differences between these terms.
View deductibles, copayments and coinsurance member tip sheet (PDF)
Discounts
Hearing aid discounts
Members get discounts on digital hearing aids and hearing protection products from trusted brands with their Medica health plan.
View Hearing Aid Discount Flier (PDF)
Preventive care
Preventive services can help members from having health problems or catch potential problems early on. Preventive care can include things like blood pressure screening, immunizations, prenatal care and routine checkups (sometimes called a physical).
View preventive care member tip sheet (PDF)
Programs
Medica CallLink
Medica CallLink® gives employees access to a wide range of services 24 hours a day, 365 days a year. Employees can call the toll-free number to speak with an experienced adviser or registered nurse.
View Medica CallLink member flier (PDF)
For employers based in Minnesota, North Dakota, South Dakota and Wisconsin: Medica CallLink is included with fully insured plans and a standard offering for self-funded employers.
For employers based in Iowa and Nebraska: Medica CallLink is included with fully insured and max liability plans and available for purchase by self-funded employers.
Life Time® Digital fitness program
Members can get active anywhere, anytime with a Life Time Digital membership at no additional cost to them. The Life Time Digital app includes on-demand and live streaming fitness classes, wellness resources, and meditations to help encourage a healthy lifestyle.
Life Time Digital is included at no cost for fully insured and self-funded employers.
View Life Time Digital member flier (PDF)
Employee Assistance Program (EAP)
Medica® Optum® Emotional Wellbeing Solutions, an EAP, can provide support when employees are dealing with personal, legal, financial or workplace issues. EAP phone lines are open 24 hours a day, 365 days a year.
EAP is included with fully insured and max liability plans and is available for purchase by self-funded employers.
View Employee Assistance Program member flier (PDF)
My Health Rewards by Medica
With My Health Rewards by Medica®, your employees get personalized resources that motivate and challenge them to make healthy changes in their lives.
Learn more about My Health Rewards
Referrals
A referral is a written recommendation from a member's primary care provider to see or receive care from another specialist outside a member's designated care system.
This only applies to members with Medica Elect or Medica Essential plans.View referrals member tip sheet (PDF)
When and where to get care
Information to help members better understand the different care options available for when they are hurt or ill. Explains the differences between virtual care, convenience care clinics, doctor’s office (primary care clinic), urgent care center and the emergency room.
Employer Service Center
For groups headquartered in Minnesota, North Dakota, South Dakota and Wisconsin:
1-800-936-6880
For groups headquartered in Iowa and Nebraska:
1-866-894-8052
Monday – Friday: 8 a.m. - 5 p.m. CT
Closed 8 a.m. - 9 a.m. Thursdays