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Premium Payment

It’s time to pay your Medica invoice.

Each month, we mail you an invoice to let you know how much you owe. 

Premium Payment

 

Log in to your secure member site to pay your premium >

 

It's easy to make a payment on your secure member site:

  • Use your bank account or Visa/MasterCard credit or debit card
  • Allow 3 business days for processing
  • Look for a payment confirmation email from Wells Fargo
  • It's easy to sign up for automatic payments 

Sign Up For Automatic Payments

automatic paymentYou can conveniently have your Medica insurance premium automatically withdrawn from your account every month. It's worry-free and easy!

To sign up, log in to your secure member site, go to the Premium Payment and look for the Automatic Payments box.

Log in and sign up for automatic payments
 

After You Sign Up

You can log in any time to manage your automatic payments in your secure member site:

  • Change your banking information
  • See your Total Amount Due for your plan
  • Cancel your payment


We’re here to help!

Got questions? We have answers. Here are some common payment questions from our members.

How do I know how much to pay or understand my invoice?

Your invoice includes both your current month's premium charges and any past due amounts you owe. You should pay the amount listed under Total Amount Due in the Current Month Summary section of your invoice.

Here are tips on how to read your invoice.

Learn more: Breaking Down Your Medica Invoice tip sheet (PDF)

What happens if I don't pay on time?

Clock IconWe wait to process your medical claims and prescriptions until your invoice is paid in full. This means you may be responsible for the full cost of your prescription or health care service.

Can you send me reminders when my bill is due?

Calendar iconWe can send you a reminder email each month to remind you to pay your premium.

If you change your mind or no longer have a Medica health plan, you can easily unsubscribe.

Sign up for premium payment reminders

 

My Total Amount Due on my invoice is different than what I was quoted when I enrolled. What do I do?

If you made changes to your plan after your invoice was created, it will not appear on your current invoice. Your invoice for the next month will include those changes.

To find your correct Total Amount Due, log in to your secure member site.

I received two bills in the mail. Why?

If you have received two bills from us, it means we have two policies set up for you. Don't worry, we can help you figure it out. Give us a call and we'll help you understand what to do next.

Medica Customer Service: 1-866-398-7231

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